Responsible gambling

Responsible Gambling at Pure Casino Edmonton (Fort Road)

At Pure Casino Edmonton, we prioritize responsible gaming practices to ensure a safe and enjoyable experience for all our guests. As part of our commitment to responsible gaming, we have implemented various tools and measures to help you gamble responsibly.

Voluntary Self-Exclusion Program

We offer a Voluntary Self-Exclusion (VSE) program that allows players to bar themselves from casinos for set periods or permanently. This program provides an opportunity for individuals who feel they need time away from gaming to self-exclude and prevent further access to our property.

Responsible Gaming Tools

• Deposit Limits: We encourage you to set personal deposit limits, which will automatically restrict your daily deposits.
• Time-Outs: You can also take a break from gaming with our Time-Out feature, which temporarily closes your account for a specified period.
• Self-Exclusion: As mentioned earlier, our VSE program allows players to self-exclude themselves from the casino for set periods or permanently.

Responsible Gaming Resources

We provide access to external organizations that offer support and counseling services for individuals struggling with problem gaming. You can find these resources in our Responsible Gaming section on our website or at our property's Guest Services desk.

If you're experiencing problems related to your own or someone else's gambling habits, please contact us directly through our Guest Services team. We are here to help and support you throughout the process.

Additional Resources:

• Alberta Health Services Addiction Helplines: For those struggling with addiction, these helplines provide confidential support.
• Canada-Wide Problem Gambling Hotlines: National resources for problem gambling counseling and assistance